Book an Appointment

At Collins Physio, your care is always one-on-one with an experienced physiotherapist in a private, supportive setting.

Appointments are required — we do not accept walk-ins — to ensure every client receives uninterrupted, individualized attention.

If you have questions about services or availability, please reach out anytime. We’re happy to help you get started on your path to recovery.

Booking Details

No Referral Required

You do not need a doctor’s referral to book an appointment. However, please check your extended health-care plan, as some insurers may require one for reimbursement.

Appointment Length

Initial assessments are 60 minutes. Follow-up treatments are scheduled as needed based on your personalized plan.

Cancellation Policy

We understand that life happens. If you need to cancel or reschedule your appointment, please provide at least 24 hours’ notice. Cancellations with less than 24 hours’ notice or missed appointments will incur a $60 fee.

Billing & Insurance

Treatment at Collins Physio is not covered by OHIP.

You will receive an invoice suitable for submission to your extended health-care insurance, if applicable.

Direct billing is not available; payment is due after your initial assessment and before follow-up sessions.

Accepted payment methods: cash, cheque, or e-transfer.

A woman with blonde hair lying on a table with her eyes closed, receiving a neck treatment from a physiotherapist.
 

Hours of Operation

Monday

8:00 AM - 4:00 PM

Tuesday

8:00 AM - 4:00 PM

Wednesday

10:00 AM - 7:00 PM

Thursday

9:30 AM - 4:00 PM

Friday

8:00 AM - 4:00 PM

A woman receives a therapeutic treatment from a physiotherapist in a professional setting, with medical supplies visible in the background.

Not sure which treatment is right for you?

Jess will take the time during your initial assessment to determine the best approach for your specific condition and goals.